Service agreement

MoonRank: Terms of Service

These Terms of Service, also referred to as Terms of Use, govern access to the MoonRank website and the purchase or use of MoonRank services.

Last updated: July 22, 2026
01

Definitions

  • "MoonRank" refers to the MoonRank website, digital platform, business, and services.
  • "User" or "Client" means an individual, business, organization, or authorized representative using or purchasing MoonRank services.
  • "Website" means the official MoonRank website and any associated client portal.
  • "Services" include website development, AI-powered SEO, local SEO, Google Business Profile optimization, technical SEO, website maintenance, content optimization, reporting, and digital consulting.
  • "Confidential Information" means non-public personal, business, technical, operational, or financial information shared between MoonRank and a client.
  • "Force Majeure" means an event beyond reasonable control, including natural disasters, major internet outages, government actions, war, civil disruption, or similar circumstances.
02

Acceptance of Terms

By accessing the MoonRank website, submitting a consultation request, purchasing a service, or using our services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree to these terms, you should discontinue use of the MoonRank website and services.

03

Our Services

MoonRank provides professional digital services that may include:

  • Professional website design and development.
  • AI-powered and traditional SEO services.
  • Technical SEO optimization.
  • Local SEO and Google Business Profile management.
  • Website performance optimization.
  • Keyword research and content optimization.
  • SEO reporting and analytics.
  • Website maintenance and support.

Service availability, included work, delivery schedules, and limits may vary according to the selected proposal, package, subscription, or written agreement.

04

User Responsibilities

Users agree to:

  • Provide accurate and complete business and contact information.
  • Keep relevant contact and billing details updated.
  • Provide requested content, approvals, credentials, and project materials within a reasonable time.
  • Use MoonRank services only for lawful purposes.
  • Protect account credentials and notify MoonRank of suspected unauthorized access.

Users must not:

  • Upload malware, malicious scripts, or harmful material.
  • Use our services for illegal, deceptive, abusive, or fraudulent activities.
  • Attempt to interfere with website, account, network, or service security.
  • Copy, reverse engineer, or misuse MoonRank's proprietary technology, systems, or methodologies.
05

Website Development

  • Clients are responsible for supplying required logos, text, images, branding, access credentials, and other project materials.
  • MoonRank may use properly licensed stock assets where reasonably required.
  • The number and scope of revisions will be governed by the selected package, proposal, or agreement.
  • Ownership of completed website files and deliverables will transfer only according to the applicable written agreement and after required payments are completed.
  • Third-party themes, plugins, fonts, software, or licensed assets remain subject to their respective licence terms.
06

SEO Services and Results

MoonRank uses professional methods and industry practices intended to improve website quality, visibility, relevance, and search performance.

MoonRank does not guarantee first-page rankings, a specific search position, a fixed traffic increase, or a particular level of revenue or leads.
  • Search engine algorithms and platform rules change regularly.
  • Results are affected by competition, website history, market demand, content quality, technical conditions, and other external factors.
  • Search engines and third-party platforms independently determine rankings, visibility, suspensions, and account decisions.
07

Payments and Subscriptions

  • Services are billed according to the selected package, proposal, invoice, or subscription.
  • Payment may be required before work begins unless otherwise agreed in writing.
  • Late or failed payments may delay, pause, or suspend services.
  • Recurring subscriptions may renew automatically until cancelled in accordance with the applicable cancellation terms.
  • Taxes, third-party charges, domains, hosting, premium software, and external platform fees may be charged separately where stated.
08

Intellectual Property

MoonRank retains ownership of its pre-existing and proprietary software, processes, templates, branding, systems, documentation, SEO methodologies, and internal resources.

Clients retain ownership of their existing trademarks, logos, business content, and materials supplied to MoonRank.

09

Confidentiality

Each party agrees to use reasonable care to protect the other party's confidential information and not disclose it without authorization, except where disclosure is necessary to provide services or required by law.

10

Data Security

MoonRank implements reasonable safeguards intended to protect client information, credentials, project files, and personal information.

No website, network, storage platform, or internet-based service can guarantee complete security.
11

Third-Party Services

MoonRank may use or integrate third-party tools and platforms, including:

  • Google Business Profile.
  • Google Analytics and Google Search Console.
  • Domain registrars and hosting providers.
  • Payment and invoicing providers.
  • Email, analytics, security, and communication platforms.

MoonRank is not responsible for outages, suspensions, policy changes, data loss, or service changes caused by third-party providers.

12

Limitation of Liability

To the maximum extent permitted by applicable law, MoonRank will not be liable for indirect, incidental, special, or consequential losses.

  • Loss of profits, revenue, data, or business opportunities.
  • Search engine algorithm or ranking changes.
  • Third-party website, platform, hosting, or software outages.
  • Delays caused by missing client information, approvals, access, or materials.

Where liability cannot legally be excluded, MoonRank's total liability relating to an affected service will not exceed the amount paid to MoonRank for that affected service.

13

Termination

Either party may terminate services according to the notice, cancellation, or termination terms stated in the applicable agreement.

  • Outstanding invoices remain payable.
  • Eligible website files and assets will be provided where ownership has transferred.
  • Access to subscriptions, software, hosting, maintenance, or ongoing services may be discontinued.
  • Confidentiality, payment, liability, and intellectual-property provisions may continue after termination where applicable.
14

Force Majeure

MoonRank will not be responsible for delays or failure caused by circumstances beyond reasonable control, including natural disasters, major service outages, cyber incidents, government restrictions, war, labour disruption, or failures of essential third-party infrastructure.

15

Changes to These Terms

MoonRank may update these Terms of Service periodically. Updated terms will be published on this page with a revised update date. Continued use of the website or services after an update constitutes acceptance of the revised terms where permitted by law.

Questions about this policy?

Contact MoonRank

Contact our team if you have questions, requests, or concerns regarding this policy or the way your information is handled.